Custom Design Order
All Helena's Crown creations are designed & hand crafted by Helena and therefore can be tailor made to suit each customer to compliment the gown, theme and colours of the event.
How to go about it
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Simply fill out the details on the form above.
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To facilitate a design, please provide photos if possible of your gown, other accessories and hairstyle where applicable.
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Provide wrist, waist and foot sizes if relevant.
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Indicate which designs you like in the Helena's Crown collection.
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After confirmation of all details of an order you'll receive a written quotation.
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A 50% non-refundable deposit is due once the design details have been finalized. This payment secures your place in Helena's custom work schedule.
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A progress report and photos will be sent to you during manufacturing to confirm minor adjustments, if required.
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Upon completion of an order, photos of the article/s will be sent to you for a final preview before the invoice is sent and the order is mailed.
Lead Time.
Usual lead time for an order is one month, but please allow up to 2-3 months for your order to be processed as orders may increase seasonally. Urgent orders (less than a month) may be accommodated, but a R100 urgent-order fee per item will apply.
Order Delivery Details
Your order is couriered and packed in a gift-box, together with care instructions and wrapped in a fabric pouch.
We make use of The Courier Guy delivery services which deliver countrywide.
Pretoria and Johannesburg area are same day or overnight delivery service @ R80.00 up to 1 Kg, and other large cities @ R100. All other destinations will be quoted for.
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Please feel free to contact Helena for any queries at helenascrown@gmail.com
HELENA'S CROWN
Handcrafted Wedding Headpieces, Jewellery & Accessories